The Launch of 'Dubai Model for Government Service Delivery'
The local government and the Executive Council of Dubai have launched the ‘Dubai Model for Government Services’ with the aim of boosting efficiency levels in government services and enhance customer satisfaction.
Read more...University of Wisconsin Stout signs MoU with ECBPM
UW-Stout is the first Malcolm Baldrige Award recipient in higher education. The University provides a national leadership role for other higher education institutions across the world.
Read more...Professor Zairi recognised for his work in the Pacific Region
Professor Zairi was invited to Vietnam in recognition of his work by peers throughout the world for his ‘outstanding contribution to the promotion of quality methods in the Pacific region’.
Read more...Professor Zairi – Key Note Speaker at the QC5 Annual Congress 2011
Professor Zairi delivered a Key Note Speech on Sustainable Excellence: Making CSR and Governance the Catalysts for Driving Competitiveness at the Hamdan Bin Mohammed e-University (HBMeU) in the Middle East.
Read more...ECTQM rebrands as ECBPM
The European Centre for Total Quality Management, the oldest and most respected centre of its kind in Europe and one of the most successful in the world has moved forward and rebranded as The European Centre for Best Practice Management under the continuing leadership of Professor Mohamed Zairi.
ECBPM – refuelled, replenished and rejuvenated by the extension of the Juran Chair will continue to build upon the proud heritage of ECTQM with a mission to be the pioneering and preferred centre for supporting industry at large with education, training and advisory work in all aspects of organisational excellence, with the purpose of supporting organisations both in the public and private sectors with their quest for progress and advancement.
Wilbur Wright in 1903 recognised that it is possible to fly without motors but not without knowledge and skill. The knowledge and skills accumulated by ECTQM will be taken forward by ECBPM. Existing relationships will be reinforced, existing capabilities will strengthen, leveraging opportunities will be widened and ECBPM will strive for bigger heights.
Dr. Armand Feigenbaum, the last of the first generation of early gurus of quality ranking alongside Dr. Joseph Juran and Dr. W Edwards Demings sends his best wishes.
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